Services available:
Our Housecall services provide an in home option for clients who have multiple animals, pets with anxiety, hard to transport, or just prefer to reduce stress for both owner and pet. We provide a very personalized approach to healthcare, taking the time to discuss preventative health, wellness, and management of chronic issues.
New Clients: Initial appointments are booked online for all new clients. These appointments generally take 30 to 45 minutes to allow a through exam and history for each new pet
Annual visits: An annual exam is recommended for all pets and is required to remain an active client. Vaccines will be recommended based on lifestyle, exposure, and risk.
Same day or urgent sick visit appointments are available for active clients only and are available through our app or by contacting us directly.
Euthanasia: An appointment can be booked online for all clients- new or active. If this is a more urgent situation, please contact us through our CONTACT US page. We may be available on short notice.
FEES:
Our housecall (travel) fee is $75 to any of the locations we serve. This includes Giles, Montgomery (Blacksburg, Chirstiansburg, Dublin, Radford), Pulaski, and parts of Craig county. For clients located outside of this area, please CONTACT US to see if we can serve your residence.
In addition to the housecall fee, an exam fee is charged per pet. This varies by time involved. Our fees for vaccinations and other medical care are similar to the local area clinics. An estimate can be provided prior to scheduling.
ESTIMATES: provided prior to the appointment except for recheck exams.
Euthanasia Fees: The cost is $250 and includes the housecall fee, pre-medication, euthanasia, and an ink paw print. We can arrange for cremation and will provide you an estimate of cost for this service. We trust Lyle’s Pet Cremations for after care services. Clay paw prints and other momentos are available.
What to expect
We ask that you let us know which services you would like for us to provide when you book the appointment. You can add a note to the appointment scheduler, or send us an email with more detailed information.
Once and online appointment is booked and confirmed, you can register on our patient portal or app. See the CURRENT CLIENTS page for links
We aim to arrive at your home at the scheduled time. With travel time and individualized care for every patient, we sometimes get delayed. If we are running late, we will contact you to keep you updated with our expected arrival time. If your appointment is very time sensitive, we recommend you book a weekday appointment at 10am or let us know when you book the appointment so we can schedule appropriately.
Please have your pet available when we arrive. Our appointment time does not allow for catching cats or chasing dogs around the yard. We will ask you to help hold your pet for the exam. We try to accommodate your preference on where your pet is examined, however we do need a clean space with good lighting. If your dog is protective of your home, we ask that you let us know and keep them on leash until they are comfortable with us.
There is a multiple pet discount! Please request an estimate.
Yes! We trim nails. Let us know ahead of time if your pet is not usually cooperative for nail trims. We will discuss fear free options to make this easier on everyone.
Anxious animals can be prescribed pre-medications. If your animal will not tolerate handling, please schedule a TELEHEALTH visit. We can then prescribe medications to reduce stress and anxiety for their exam. We incorporate fear-free techniques at every visit for the benefit of all involved.
Reactive, guarding, anxious animals: please schedule a telehealth visit to discuss concerns and options. We are happy to work with you to provide care. We do not work with dangerously aggressive dogs.
TELEHEALTH visits allow us to connect via Google Meet. We are able to provide consultations on behavior, health, and other concerns. There is a $50 charge for a 30 minute appointment. This can be scheduled online HERE
Scheduling an Appointment: Use the link to the online schedule below. Choose an appointment type, a date, and a time. We will confirm the appointment and send registration information or an estimate for your visit. A deposit is required to book the appointment.